| Empower Consumers |
Gain the communications backbone for successful DR and dynamic pricing programs such as TOU, CPP and RTP. Empower consumers with information that helps them better manage their bills. |
| Information Advantage |
Resolve customer inquiries quickly by accessing detailed profiles, consumption reports, and usage information in real time from service center desktops. TUNet provides the information and tools required for over-the-phone troubleshooting for prompt customer service. |
| Equal Service to Every Endpoint |
Provide a uniform, high-level of service throughout a distribution area, even to the most remote endpoint. |
| Web Presentment |
Data can be delivered direct to customers via the Internet. This enables a utility to implement online billing and engage customers in energy efficiency programs. At-a-glance charts showing each home's hourly, daily, and monthly usage during peak and non-peak periods can help each customer lower costs and become a more astute energy consumer.
|
