Tantalus | Users Conference 2016


Download Customer Agenda-at-a-Glance

TUC is a knowledge-driven event with heavy focus on the customer experience, technical training, and collaboration with Tantalus, utility peers, and our extensive network of partners. Training led by Tantalus subject matter experts and is offered in mix-and-match track sessions, maximizing attendee flexibility in course selection.

Customer Attendee Agenda Overview:

*All times Central, schedule subject to change
  1. Registration/bag pick up: 1:00-5:00
  2. Welcome Reception 6:00
  1. Registration/bag pick up: 7:00-8:00
  2. Exhibits Open 7:00-5:00
  3. General Session 8:00-12:00
  4. Partner Lunch 12:00-1:00
  5. Concurrent training (4 tracks) 1:00-4:00
  6. Open IT Session 4:15-5:15
  7. Customer Appreciation Event: 6:00-9:00
  1. Registration/bag pick up 7:00-8:00
  2. Exhibits Open 7:00-3:15
  3. Training 8:00-4:00
  4. Open Customer Service Advisory Session 4:00-4:30
  5. Closing Session 4:30-5:00
  6. Conference Adjourn 5:00
  7. Open Customer Advisory Session 4:00-4:30
  8. Optional Demos (By Appointment) 5:00-6:00
  1. Optional Customer Training 8:30-12:00 pm
  2. Meetings with Tantalus Support & Account Teams 8:30-12:00
  3. IT Advisory Steering Committee Meeting (by invite) 8:30-12:00
  4. Customer Service Operations Steering Committee Meeting (by invite) 8:30-10:30

Partner Expo

Tues, Nov. 8-Wed, Nov. 9: The goal of TUC is to foster community and maximize collaboration between Tantalus, customers, and partners. Visit our Partner Expo to meet directly with subject matter experts from our extensive ecosystem of partners. Display tables will open throughout the event on Tuesday and Wednesday with meals and breaks co-located in the space.

General Session

All customer attendees are invited to attend the General Session on Tuesday morning. Tantalus Executives will welcome attendees and share insights into topics such as the State of the Company and Strategic Initiatives.

Joint Sessions

Joint sessions will be held throughout the conference and will feature utility and industry speakers on a variety of engaging and pertinent topics. All customer attendees are invited to attend Joint Sessions.

U.S. Elections - Voting Information

We encourage all TUC attendees to participate in the upcoming U.S. Elections, which fall on Tuesday, November 8, 2016. Early and Absentee Voting is now easier than ever, and in some states can be completed online up to 30 days prior to the election. Find out more about your state's Voter Registration Guidelines. We'll be keeping tabs on results on the big day, and will have a few special election-themed surprises in store for TUC Attendees!